Travel Money Advisor
2 weeks ago
About the Role:
We are seeking a highly skilled and motivated Travel Money Advisor to join our Asda Travel Money team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in their travel money needs.
Key Responsibilities:
- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
- Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX requests and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
Requirements:
- Numerically proficient - You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and converting vast amounts of currency regularly daily.
- Great communicator – You'll find talking with people and building relationships comes naturally to you. You'll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
About Travelex:
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.
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