Customer Service Representative

3 weeks ago


Tredegar, Blaenau Gwent, United Kingdom EE Full time
About the Role

We are seeking a skilled and empathetic individual to join our Billing Team in Merthyr. As a Customer Service Advisor, you will be responsible for communicating with customers over the phone to resolve their account queries and provide a positive experience.

Key Responsibilities
  • Provide exceptional customer service and resolve account queries in a timely and professional manner
  • Listen to customers' needs and work collaboratively to find solutions
  • Utilize strong communication and interpersonal skills to build rapport with customers
  • Work effectively in a team environment to achieve business objectives
What We Offer
  • A competitive starting salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses
  • Online GP access for you and your immediate family, fully funded by EE
  • Market-leading paid carer's leave and family leave policies
  • Huge discounts on EE and BT products, including mobile and broadband
  • Support for career development and volunteering opportunities
  • Optional private healthcare and dental insurance
Why EE?

At EE, we value our employees and strive to create a supportive and inclusive work environment. We offer a range of benefits and opportunities for growth and development, making us an attractive employer for those seeking a rewarding career in customer service.



  • Tredegar, Blaenau Gwent, United Kingdom Aneurin Leisure Full time

    Job Title: Front of House AssistantLocation: Bedwellty House and ParkWe are seeking a friendly and professional Front of House Assistant to join our team at the historic Bedwellty House and Park. This role offers a unique chance to be the face of our venue and contribute to our visitors' memorable experiences.Key Responsibilities:Welcome and assist visitors,...


  • Tredegar, Blaenau Gwent, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Operations Manager to join our team at Royal Mail Group. As a key member of our delivery team, you will be responsible for leading and inspiring a team of front-line colleagues to work efficiently and provide excellent service at the doorstep.Key ResponsibilitiesLead and manage a team of...


  • Tredegar, Blaenau Gwent, United Kingdom Royal Mail Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Operations Manager to join our team at Royal Mail. As a key member of our delivery team, you will be responsible for ensuring the smooth running of all deliveries, leading and inspiring a team of front-line colleagues to work efficiently and provide excellent service at the doorstep.Key...


  • Tredegar, Blaenau Gwent, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Operations Manager to join our team at Royal Mail Group. As a key member of our delivery team, you will be responsible for ensuring the smooth running of all deliveries, leading and inspiring a team of front-line colleagues to work efficiently and provide excellent service at the...


  • Tredegar, Blaenau Gwent, United Kingdom Royal Mail Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Operations Manager to join our team at Royal Mail. As a key member of our delivery team, you will be responsible for ensuring the smooth running of all deliveries, leading and inspiring a team of front-line colleagues to work efficiently and provide excellent service at the doorstep.Key...


  • Tredegar, Blaenau Gwent, United Kingdom PCI Pharma Services Full time

    {"h1": "Transformative Leadership Opportunity at PCI Pharma Services", "p": "We are seeking a highly skilled and experienced leader to join our team as a Senior Operations Manager. As a key member of our senior management team, you will be responsible for driving operational excellence and lean transformation across our global network. Your primary focus...


  • Tredegar, Blaenau Gwent, United Kingdom PCI Pharma Services Full time

    {"h1": "Transformative Leadership Opportunity at PCI Pharma Services", "p": "We are seeking a highly skilled and experienced leader to join our team as a Senior Operations Manager. As a key member of our senior management team, you will be responsible for driving operational excellence and lean transformation across our global network. Your primary focus...


  • Tredegar, Blaenau Gwent, United Kingdom PCI Pharma Services Full time

    Transforming Sites, Empowering TeamsAt PCI Pharma Services, we're committed to driving operational excellence across our global network. As a Senior Lean Operations Manager, you'll play a critical role in establishing a sustainable Lean culture, driving waste elimination, and enabling the flow of value to our customers.Main Responsibilities:Develop and...


  • Tredegar, Blaenau Gwent, United Kingdom PCI Pharma Services Full time

    Transform Your Career with PCI Pharma ServicesAre you a seasoned professional looking to drive operational excellence and lead transformative change? We're seeking a highly skilled Senior Lean Operations Manager to join our team at PCI Pharma Services.As a key member of our site leadership team, you will be responsible for deploying Lean Thinking across our...


  • Tredegar, Blaenau Gwent, United Kingdom Reed Full time

    Key Account ManagerWe are seeking a dynamic and results-driven Key Account Manager to join our team at Reed. This role is pivotal in achieving commercial objectives with one or more key customers across all products.The successful candidate will manage and develop a portfolio of key account customers, conduct commercial negotiations, and strive to renew...

  • Key Account Manager

    2 weeks ago


    Tredegar, Blaenau Gwent, United Kingdom Reed Full time

    **Job Summary**We are seeking a highly skilled Commercial Development Specialist to join our team at Reed. This role is pivotal in achieving commercial objectives with key customers across all products.The successful candidate will manage and develop a portfolio of key account customers, conduct commercial negotiations, and strive to renew existing contracts...

  • Key Account Manager

    1 week ago


    Tredegar, Blaenau Gwent, United Kingdom Reed Full time

    Job Title: Key Account ManagerWe are seeking a dynamic Key Account Manager to join our team at Reed. This role is pivotal in achieving commercial objectives with one or more key customers across all products. The successful candidate will manage and develop a portfolio of key account customers, conduct commercial negotiations, and strive to renew existing...

  • Account Manager

    2 weeks ago


    Tredegar, Blaenau Gwent, United Kingdom Reed Full time

    Key Account ManagerWe are seeking a highly skilled Key Account Manager to join our team at Reed. This role is crucial in driving commercial growth and achieving business objectives with key customers across all products.Key Responsibilities:Develop and manage a portfolio of key account customers to achieve assigned budget objectives.Conduct commercial...

  • Account Manager

    2 weeks ago


    Tredegar, Blaenau Gwent, United Kingdom Reed Full time

    Key Account ManagerWe are seeking a highly skilled Key Account Manager to join our team at Reed. This role is crucial in driving commercial growth and achieving business objectives with key customers across all products.Key Responsibilities:Develop and manage a portfolio of key account customers to achieve assigned budget objectives.Conduct commercial...

  • Account Manager

    3 weeks ago


    Tredegar, Blaenau Gwent, United Kingdom Reed Full time

    Key Account ManagerWe are seeking a dynamic and results-driven Key Account Manager to join our team at Reed. This role is pivotal in achieving commercial objectives with one or more key customers across all products.Day-to-day of the role:Manage and develop daily commercial activities, including prospecting and recruiting new customers to achieve assigned...

  • Account Manager

    3 weeks ago


    Tredegar, Blaenau Gwent, United Kingdom Reed Full time

    Key Account ManagerWe are seeking a dynamic and results-driven Key Account Manager to join our team at Reed. This role is pivotal in achieving commercial objectives with one or more key customers across all products.Day-to-day of the role:Manage and develop daily commercial activities, including prospecting and recruiting new customers to achieve assigned...


  • Tredegar, Blaenau Gwent, United Kingdom Reed Full time

    Job SummaryWe are seeking a highly skilled Senior Commercial Development Manager to join our team at Reed. This role is pivotal in achieving commercial objectives with key customers across all products.Key ResponsibilitiesManage and develop daily commercial activities, including prospecting and recruiting new customers to achieve assigned budget...

  • Dental Nurse Position

    3 weeks ago


    Tredegar, Blaenau Gwent, United Kingdom Bupa Dental Care Full time

    Job Title: Dental NurseWe are seeking a highly skilled and experienced Dental Nurse to join our team at Bupa Dental Care. As a Dental Nurse, you will play a vital role in providing exceptional patient care and supporting our dental team in delivering high-quality services.About the RoleThis is a full-time position, working 34.5 hours per week, with part-time...

  • Dental Nurse Position

    3 weeks ago


    Tredegar, Blaenau Gwent, United Kingdom Bupa Dental Care Full time

    Job Title: Dental NurseWe are seeking a highly skilled and experienced Dental Nurse to join our team at Bupa Dental Care. As a Dental Nurse, you will play a vital role in providing exceptional patient care and supporting our dental team in delivering high-quality services.About the RoleThis is a full-time position, working 34.5 hours per week, with part-time...


  • Tredegar, Blaenau Gwent, United Kingdom Royal Mail Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Postperson with Driving. As a key member of our delivery team, you will be responsible for delivering mail and packages to customers across the region.Key ResponsibilitiesDeliver mail and packages to customers in a timely and efficient mannerOperate a vehicle...