Dining Service Professional

3 weeks ago


Oxford, Oxfordshire, United Kingdom Malmaison Full time

Malmaison Oxford is seeking a skilled Waiter/Waitress to join our team.

Key Responsibilities:

  • Provide exceptional customer service and ensure a smooth dining experience for our guests.
  • Communicate effectively with the kitchen and restaurant management to ensure timely and efficient service.
  • Work a range of shifts and days, including evenings and weekends, to meet the needs of our busy restaurant.
  • Participate in our nationally recognized apprenticeships and detailed brand training to develop your skills and career.

What We Offer:

  • Competitive rates of pay and generous company benefits.
  • Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality.
  • Discounted friends and family room rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded apprenticeship programmes to support your career development.
  • High street discounts on a range of high street shops, experiences, holidays, and more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare cash plans – dental, optical, medical, and more available from £5 per month.
  • Referral schemes that pay up to £1500 for getting your mates jobs.
  • A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
  • We have a wellness and national campaign days calendar which promotes and encourages activities like pay day lunches/treats, national popcorn day, mental health awareness week, and more.
  • We work with Wagestream giving instant access to your pay as it's earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
  • We also offer complimentary stays on your 1st, 3rd, and 5th anniversary with dinner, bed, and breakfast.
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee assistance programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our sustainability council who work on projects year-round.
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.


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