Front of House Service Representative

2 weeks ago


Swansea, City and County of Swansea, United Kingdom Tesco Full time
Job Description Summary
We're looking for an enthusiastic and organized individual to join our Front of House team at Tesco Cafe. As a key member of our customer-facing staff, you'll be responsible for delivering exceptional service, maintaining high standards of quality, and contributing to a positive and inclusive work environment.

Key Responsibilities:
- Providing excellent customer service, responding to queries, and resolving issues in a professional and courteous manner.
- Ensuring that food is stored and handled safely, adhering to health and safety regulations and guidelines.
- Working collaboratively with colleagues to maintain a clean and welcoming environment, including clearing and sanitizing tables and restocking supplies.
- Supporting the Cafe Manager in maintaining high standards of quality, ensuring that all products are fresh and of the highest quality.
- Participating in ongoing training and development programs to improve skills and knowledge.

Requirements:
- Excellent communication and interpersonal skills to build strong relationships with colleagues and customers.
- Ability to work efficiently in a fast-paced environment, prioritizing tasks to meet deadlines and maintain high standards of quality.
- Knowledge of health and safety regulations and guidelines to ensure a safe working environment.
- Comfortable working in a team environment, supporting colleagues to achieve shared goals.

Benefits:
- A competitive salary, estimated at £22,000 per annum, depending on location and experience.
- Opportunities for career development and progression within the company.
- Comprehensive training and development programs to equip you with the skills and knowledge needed to succeed in your role.
- Access to exclusive discounts and perks through our colleague network.

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