Strategic Business Analyst
4 weeks ago
We're seeking a Strategic Business Analyst to join our Repeats team, a cross-functional team responsible for the product and lending strategy for customers who have already taken a loan with us.
The team is responsible for the lending product strategy and digital user experience of our recurring customers. Key responsibilities include:
- Leading on improving our digital experience, driving customer conversion, retention, and satisfaction.
- Collaborating with designers to refine solutions through mock-ups and testing.
- Analysing performance trends to propose enhancements to pricing, lending amounts, and other loan features.
- Working with other teams (e.g. credit risk, operations) to secure buy-in for new initiatives.
- Driving projects from concept to launch, evaluating opportunities using customer research and data analysis.
The ideal candidate will have strong analytical skills, experience working in a top-tier strategy consultancy or a strategic role at a tech or finance company, and a passion for innovation and improvement.
We offer a range of benefits, including medical insurance, a private GP service, 25 days' holiday, and an employee equity incentive scheme.
At Iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members.
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