Ecommerce Professional for Luxury Skincare

18 hours ago


London, Greater London, United Kingdom Embassy of Beauty Full time

Are you a seasoned ecommerce professional looking to join a luxury skincare business in Central London? We are seeking an Ecommerce Manager to lead the day-to-day management of our Embassy of Beauty website, driving trading performance and UX journeys. With strong commercial acumen and a data-driven approach, you will be responsible for reporting on website UX and functionality, managing online sales budgets, and executing ecommerce growth plans.

Key Responsibilities:

  • Manage website reporting, data analytics, and heatmaps to inform UX improvements and drive conversions.
  • Develop realistic sales forecasts for peak trading periods using data trends.
  • Collaborate with the Marketing Lead to manage digital marketing budgets and optimize ROAS.
  • Monitor competition and emerging omnichannel brands for market awareness and web sales trends.
  • Execute ecommerce growth plans and develop best-practice expansion strategies.
  • Owning the Loyalty Programme, continually optimizing retention via the website.
  • Plan end-to-end customer journeys for new brands, product launches, and promotions.
  • Drive cross-/up-sell to increase UPT and AOV, analyzing impact and optimizing.
  • Develop a performance and data analysis plan to support growth using analytical tools.
  • Troubleshoot website issues and manage third-party development partners.
  • Ensure high-quality website refreshes and updates, including product data and content.

About You:

  • 5+ years' experience in ecommerce management, ideally in retail or beauty, with Shopify and Klaviyo expertise.
  • Fully conversant in Google Analytics and familiar with UX best practices.
  • Proven experience in managing suppliers and agencies, with solid commercial acumen and numerical skills.
  • Excellent communication, organizational, and project management skills, with a team-oriented mindset.

The Package:

We offer a competitive salary range of £50,000 - £60,000, depending on experience, as well as benefits such as 25% staff discount on all products, continuous onsite training, and 3x free beauty treatments per year. Enjoy a collaborative and flexible work environment in Central London, with 25 days holiday + Bank Holidays.



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