Cafe Operations Manager

3 weeks ago


Newport, Newport, United Kingdom Compass UK & Ireland Full time

We are seeking a highly skilled Cafe Manager to oversee all Compass Group UK&I catering and service operations for a major High Street brand on a part-time basis.


As a Cafe Manager, you will be responsible for ensuring our unit and service counters run smoothly and delivering exceptional customer experiences.


Key responsibilities include:

  • Supervising teams to maintain impeccable food and customer service standards
  • Overseeing the efficiency of all in-unit operations, including inventory management and budget monitoring
  • Communicating regularly with your line manager to track KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Identifying opportunities for new service concepts to drive sales
  • Liaising between customers and internal teams to exceed expectations
  • Supporting and training teams to excel in their roles
  • Implementing and reviewing Health & Safety standards to ensure compliance


Our ideal Cafe Manager will be passionate about great-tasting food and exceptional customer service, with a minimum of two years of management experience in a similar sector or industry.


As part of Compass, you will help feed people, fuel progress, and forge connections in around 6,000 venues. We offer competitive pay, great perks, and unrivalled opportunities for learning and development.


Compass Group UK&I is committed to fostering an inclusive environment where every individual can thrive and advance in their careers.



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