Senior Pensions Administrator
3 weeks ago
Pension Scheme Expert sought to join Serco's team, delivering exceptional support to employees and the business.
Job SummarySerco is a leading provider of public services, with a diverse range of schemes administered by various providers. We are seeking a skilled individual to provide dedicated pensions support, ensuring compliance with scheme rules, accurate contributions, timely returns, and resolving employee queries efficiently.
Main Responsibilities:
- Liaise with pension providers, internal stakeholders, and employees to ensure seamless service delivery.
- Answer internal and external tickets and telephone queries on pension transactions and other issues.
- Collaborate with DB scheme providers on life cycle events and calculation of final pay where necessary.
- Assist in training the wider payroll and pension team administrators to enable them to perform their tasks efficiently and in line with requirements.
- Provide support to the wider business, finance, legal, HR, and commercial in relation to pensions during bidding, business change, and other events.
- Contribute to project work as required.
To excel in this role, you will need:
- A good understanding of either LGPS, NHS, or Civil Service Schemes.
- Awareness and/or knowledge of the pensions industry.
- Proficiency in Microsoft Word and Excel.
- Prior experience with Resourcelink payroll system would be an advantage but not essential.
As a valued member of our team, you can expect:
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme.
- Flexible working options.
- Free onsite parking.
- Serco discounts, including cinema, Merlin entertainment, online shopping discounts, mobile phone plans, and leisure center memberships.
- A range of benefits supporting your health and wellbeing, such as Employee Assistance Programme, Health Cash Plans, free flu jabs, and more.
- Wealth of career development training to suit your future aspirations.
- A company passionate about diversity and inclusion.
About Serco
Serco delivers essential public services worldwide, from defence to citizen services. As a team of 50,000 people, we innovate and improve services for everyone. Join us in shaping the future of public services.
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