Sales Operations Coordinator

3 days ago

Dartford, Kent, United Kingdom CC MANAGEMENT CONSULTING LTD Full time
Job Overview

We are seeking a highly organized and proactive Sales Administrator to support our Account Managers and assist with the smooth operations of the sales and finance functions. The ideal candidate will be responsible for handling client inquiries, tracking sales processes, coordinating with internal departments, and maintaining accurate documentation.

Key ResponsibilitiesSales Team Support

Provide comprehensive administrative support to Account Managers, assisting with client-related tasks, documentation, and follow-ups to ensure smooth service delivery.

Client Inquiry Handling

Address and resolve client issues and inquiries efficiently, ensuring a high level of customer satisfaction.

Sales Process Tracking

Monitor and track the sales process from initial engagement to contract completion, ensuring all necessary steps are documented and followed.

Contract and Documentation Management

Archive and manage contracts and other relevant documents, ensuring accuracy and accessibility for the administrative teams.

Department Coordination

Liaise with other departments such as finance, administrative, and HR to ensure seamless communication and efficient operations.

Reporting and Forecasting Assistance

Collaborate with the finance manager to produce regular reports and revenue forecasts, providing insights that support financial decision-making.

Payment Preparation

Assist the finance department by preparing and organizing documents necessary for payment processing to suppliers or partners.

Internal Pricing Checks

Utilize the company's ERP system to verify internal pricing and ensure data accuracy across all resources.

ERP and CRM System Maintenance

Regularly update and maintain information within the ERP and CRM systems, ensuring that all data related to clients, projects, and resources is accurate and up to date.

QualificationsEducation

A Master's degree or higher, with proficiency in both English and Chinese.

Experience

Experience with ERP and CRM systems is highly preferred. Ability to assist in the preparation of financial documents and reports.

Skills

Excellent organizational and multitasking abilities. Strong communication skills and customer service orientation. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Problem-solving skills with a proactive attitude.

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