Service Department Supervisor
7 hours ago
Arnold Clark is seeking a skilled Workshop Controller to oversee the smooth operation of our service department.
This is an excellent opportunity for an experienced professional to take on a leadership role, developing their skills and advancing their career.
Key Tasks:- Supervise and train a team of technicians and apprentices to ensure they meet performance targets and adhere to company policies.
- E nsure that all servicing work is completed to a high standard, on time, and to customer satisfaction.
- Develop and implement effective scheduling systems to manage workload and meet customer demands.
- Prepare detailed estimates for servicing and repairs, considering factors such as part availability and job complexity.
- Maintain accurate records of technician time and generate technical reports and recommendations.
- Significant experience in the automotive industry, preferably in workshop control or technician roles.
- Excellent organisational and analytical skills.
- Advanced IT proficiency.
- Outstanding communication and interpersonal skills.
- Ability to inspire and motivate team members to achieve exceptional results.
A salary of £35,000 - £45,000, commensurate with experience, is offered, along with the chance to earn up to £9,000 every three years based on performance.
Overtime is paid at time and a half, and employees receive 33 days annual leave. Other perks include private healthcare, sick pay cover, and generous employee discounts.
Working Hours and Company CultureFull-time working hours are Monday-Thursday (8am-5.30pm), Friday (8am-4.30pm), alternate Saturdays (8am-12pm). We foster a diverse and inclusive work environment, where collaboration and innovation thrive.
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