Service Department Supervisor

7 hours ago


Grangemouth, Falkirk, United Kingdom Arnold Clark Full time
About the Job

Arnold Clark is seeking a skilled Workshop Controller to oversee the smooth operation of our service department.

This is an excellent opportunity for an experienced professional to take on a leadership role, developing their skills and advancing their career.

Key Tasks:
  1. Supervise and train a team of technicians and apprentices to ensure they meet performance targets and adhere to company policies.
  2. E nsure that all servicing work is completed to a high standard, on time, and to customer satisfaction.
  3. Develop and implement effective scheduling systems to manage workload and meet customer demands.
  4. Prepare detailed estimates for servicing and repairs, considering factors such as part availability and job complexity.
  5. Maintain accurate records of technician time and generate technical reports and recommendations.
Essential Skills and Qualifications
  • Significant experience in the automotive industry, preferably in workshop control or technician roles.
  • Excellent organisational and analytical skills.
  • Advanced IT proficiency.
  • Outstanding communication and interpersonal skills.
  • Ability to inspire and motivate team members to achieve exceptional results.
Remuneration and Benefits

A salary of £35,000 - £45,000, commensurate with experience, is offered, along with the chance to earn up to £9,000 every three years based on performance.

Overtime is paid at time and a half, and employees receive 33 days annual leave. Other perks include private healthcare, sick pay cover, and generous employee discounts.

Working Hours and Company Culture

Full-time working hours are Monday-Thursday (8am-5.30pm), Friday (8am-4.30pm), alternate Saturdays (8am-12pm). We foster a diverse and inclusive work environment, where collaboration and innovation thrive.



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