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Branch Manager

2 months ago

Wakefield, Wakefield, United Kingdom The Recruitment Experts Full time

Job Title: Branch Manager - Lettings Operations Lead

Job Type: Full-time

Industry: Real Estate

Company: The Recruitment Experts

Location: Remote (with occasional travel to client sites)

Job Description:

Job Summary:

We are seeking an experienced and ambitious Branch Manager to lead our residential lettings operations. As a key member of our team, you will be responsible for overseeing the day-to-day activities of the branch, managing a team of lettings professionals, and driving business growth through effective strategies and customer service.

Key Responsibilities:

  • Team Management: Manage, mentor, and motivate a team of lettings professionals to achieve high performance and continuous development.
  • Branch Operations: Oversee the day-to-day operations of the branch, ensuring smooth and efficient processes across lettings.
  • Business Growth: Develop and implement effective strategies to achieve targets and grow the residential lettings business.
  • Customer Service: Build and maintain strong relationships with clients, providing exceptional customer service and support.
  • Market Analysis: Monitor local property market trends to inform business strategies and advise clients.
  • Performance Tracking: Track and report on team performance, providing regular updates to senior management.
  • Compliance: Ensure all activities comply with relevant legislation and industry standards.

Requirements:

  • Experience: Proven experience in a management role within lettings.
  • Leadership Skills: Strong leadership and team management skills.
  • Negotiation and Communication Skills: Excellent negotiation and communication skills.
  • Customer Service Skills: Exceptional customer service skills with a client-focused approach.
  • Organizational Skills: Good organizational skills and attention to detail.
  • Knowledge: Knowledge of the local property market is an advantage.
  • Driving License: A valid UK driving license and access to a vehicle.

What We Offer:

  • Salary Package: Attractive salary package with performance-based bonuses.
  • Professional Development: Excellent prospects for professional development and career progression.
  • Supportive Team: Join a supportive and experienced team in a reputable estate agency.
  • Training and Development: Access to ongoing training and development to enhance your skills.