Financial Accountant
3 weeks ago
Job Title: Spicerhaart Accounts Assistant
Job Summary:
We are seeking a highly skilled and experienced Spicerhaart Accounts Assistant to join our team. As an Accounts Assistant, you will be responsible for managing the financial and accounting aspects of properties under our management, following clients' mandates while working to company standards.
Key Responsibilities:
- Issue and manage the return of agency terms and conditions
- Responsible for closing down accounts and reading through property files ensuring all invoices and costs are charged correctly
- Check costings have been added against the property by the operational team and provide feedback on errors via agreed method
- Raise sales invoices and provide supporting documentation in line with client service level agreements
- Provide statement of account (costs) within process timelines as and when requested
- Check and process supplier invoices (disbursements) for payment, raising queries and resolving any issues where necessary before passing for payment
- Reconcile daily banking and assign payments received to the relevant invoices
- Manage credits and refunds in line with company process
- Responsible for managing debtor statements (sales and purchase) and chasing outstanding payments
- Managing rental payments and providing remittances in line with client SLA/internal process
- Recommend solutions to problems and communicate these in a timely and professional manner
- Respond to emails/written communications within required time frames, ensuring all written communication is clear, concise, and grammatically accurate
- Communicate professionally and effectively with all parties (internal and external) to ensure that we are portrayed in the best possible light
Requirements:
- Able to communicate information and ideas clearly and articulately both verbally and in writing
- Excellent organisational skills in order to ensure workloads are processed and results achieved in a quality, timely, and cost-effective way
- Customer focused to deliver outstanding customer service by exceeding expectations
- Ability to think outside the box to quickly address and resolve any problems
- Ability to pick up and assimilate relevant information quickly and easily and learn new tasks rapidly
- Good team player assisting the wider business where required
What's in it for you?
- Dedicated training from day one, with ongoing coaching and development
- A starting salary of £23,400 per annum + bonus
- Monday to Friday, 9 am - 5:30 pm, in an office environment - no weekends
Role Specific Competencies:
- Accurate use of email and basic IT packages
- Demonstrate a thorough knowledge of client requirements, mandates, and SLAs
- Demonstrate attention to detail to ensure system is updated accurately and accounts are checked thoroughly
Core Behaviours:
- Demonstrates the importance of excellent customer service; making customers their top priority and exceeding expectations
- Works tirelessly to develop and maintain customer and client relations
- Focuses on results to deliver business success
- Demonstrates a commercial awareness and evidences being a good corporate partner
- Embraces responsibility and accountability
- Takes initiative and is able to innovate
- Demonstrates a thirst for knowledge and personal development and shows willing to help and develop others
- Treats others with respect and demonstrates an understanding of other views that may differ to their own
- Adapts and manages change quickly and positively to meet needs in an ever-evolving business
- Acts with integrity at all times
- Demonstrates effective decision making and problem solving
- Demonstrates a drive to deliver and achieve results
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