Service Delivery and IT Project Manager

3 weeks ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
About the Job

We are seeking a highly skilled IT Support Project Manager to join our team at Interface Recruitment UK. This is a fantastic opportunity to utilise your technical skills and project management expertise to deliver exceptional service to our clients.

Job Description:

  • Key Responsibilities:
  • Provide technical support management.
  • Manage service levels when answering support queries.
  • Maintain a high degree of customer service for all support queries.
  • Take ownership of user problems via the management of your team.
  • Manage the process of logging all calls on the call logging system and maintain full documentation.
  • Help your team respond to enquiries from clients and help them resolve any hardware or software problems.
  • Manage the support of users in the use of Computer equipment by providing necessary training and advice.
  • Work as part of the IT Support Management team and any other operational/project teams as requested by the IT Director.
  • Manage workloads and notify the IT Director when KPI/Targets are going to be breached.
  • Raise any security concerns to the IT Director.
  • Manage reports and logs in line with departmental policy.
  • Obtain quotes and process orders in line with departmental policy.
  • Manage the set up and configuration of new laptops and desktops.
  • Manage the installation of authorised software to laptops and desktops.
  • Manage the configuration/maintenance of computer systems, networks and peripherals as instructed.
  • Undertake trips to other sites/data centres, including staying overnight where appropriate (and maintain a valid UK driving licence).
  • Perform any other duties as requested by the IT Director inc GDPR and process improvement inc incidents, risks.
  • Keep abreast of IT Trends and engage with IT Director to develop personal development plans for the team.

Salary: £45,000 - £55,000 per annum depending on experience.



  • Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full time

    Cloud Engineer Job DescriptionFruition IT Resources Limited is seeking a skilled Azure engineer to join our team as an Infrastructure Services Delivery Manager.Key Responsibilities:Lead the design, build, and deployment of cloud-hosted services.Work closely with cross-functional teams to deliver projects that align with the organization's strategic...


  • Leeds, Leeds, United Kingdom DX Delivery Full time

    We are currently seeking a skilled 7.5T Driver to join our fleet of delivery vehicles at DX Group. As a key member of our delivery team, you will be responsible for safely transporting goods across the UK and Ireland, ensuring that all deliveries are made on time and to the highest standard.With a focus on exceptional customer service, you will represent DX...


  • Leeds, Leeds, United Kingdom Fruition IT Full time

    About the RoleWe are looking for a skilled Azure Services Delivery Specialist to join our team. As a Senior IT Infrastructure Engineer, you will provide seamless support for platforms like Citrix, Windows 365, and Azure VDI, while collaborating with cross-functional teams to deliver projects that align with our strategic goals.


  • Leeds, Leeds, United Kingdom DX Delivery Full time

    At DX Delivery, we are seeking a skilled 7.5T/C1 Drivers Deliveries and Collections professional to join our team.The ideal candidate will have a valid C1 license with DQC and Tacho card, a maximum of 6 points on their license, and no bans. They will also be able to deliver exceptional customer service, build rapport with customers, and work safely in a...


  • Leeds, Leeds, United Kingdom Carmichael UK Full time

    About Carmichael UKWe are a leading principal contractor seeking an experienced Project Delivery Manager to join our team. The successful candidate will have a proven track record of delivering high-profile highway projects in the UK.Job SummaryAs a Project Delivery Manager, you will be responsible for leading and managing the delivery of our projects,...


  • Leeds, Leeds, United Kingdom Service Care Solutions Full time

    We are seeking a highly experienced Delivery Management Specialist to lead and manage land and commercial negotiations for live projects within our public sector client's team in West Yorkshire.The key purpose of this role is to provide intelligent lead advice on operational and commercial delivery strategies, develop business cases, and build partnerships...


  • Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full time

    About the RoleFruition IT Resources Limited seeks an experienced Technical Service Delivery Manager to lead our technical support team in delivering exceptional customer experiences.This role requires a proven track record of leading technical support teams and driving continuous improvement, innovation, and customer satisfaction.Main...


  • Leeds, Leeds, United Kingdom DX Delivery Full time

    Job Summary: We are seeking a highly skilled 7.5T/C1 Driver to join our team at DX Delivery. As a key member of our logistics operation, you will be responsible for delivering exceptional customer service while ensuring the safe transportation of goods.About DX Delivery: Our company is a leading independent parcel, mail, and logistics services provider...


  • Leeds, Leeds, United Kingdom Tomgandhi Consulting Ltd Full time

    **Job Title:** Service Delivery Manager**Location:** West Yorkshire, UKWe are seeking an experienced Service Delivery Manager to join our team at Tomgandhi Consulting Ltd. As a key member of our delivery team, you will be responsible for leading the delivery of high-quality solutions that meet our clients' needs.The ideal candidate will have a strong...


  • Leeds, Leeds, United Kingdom DX Delivery Full time

    Job OverviewAt DX Delivery, we are committed to delivering exceptional customer service while transporting goods safely and efficiently. As a 7.5T transport specialist, you will play a critical role in achieving this goal.Your Key ResponsibilitiesYou will be responsible for:Transporting goods safely and securely to customers' premises.Providing exceptional...


  • Leeds, Leeds, United Kingdom DX Delivery Full time

    DX Freight is seeking a reliable and skilled 7.5T HGV driver to join our team. As a multi-drop delivery driver, you will be responsible for delivering customers' products to the required premises, ensuring exceptional customer service as part of a multi-drop delivery route.About the RoleThe successful candidate will have a valid C1 license, a maximum of 6...


  • Leeds, Leeds, United Kingdom DX Delivery Full time

    Job Summary: We are seeking a parcel delivery and collection coordinator to join our team as a 7.5T driver. This is an exciting opportunity to work in a fast-paced environment and deliver exceptional customer service to our customers.About the Role:In this role, you will be responsible for delivering parcels to our customers' premises, ensuring timely and...


  • Leeds, Leeds, United Kingdom HARRON HOMES LIMITED Full time

    Job Title: Project Delivery ManagerAs a key member of the HARRON HOMES LIMITED team, the successful candidate will be responsible for leading construction projects from inception to completion. With a focus on delivering high-quality products efficiently and safely, this role requires strong leadership and project management skills.Key Responsibilities:Lead...


  • Leeds, Leeds, United Kingdom DX Delivery Full time

    Job DescriptionWe are seeking a highly skilled and experienced Multi-Drop Delivery Driver to join our team at DX Delivery. As a key member of our logistics operation, you will be responsible for delivering exceptional customer service while transporting products safely and efficiently to customers across the UK and Ireland.About the RoleDeliver customer...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    Project Delivery Manager Job DescriptionWe are currently seeking an experienced Project Delivery Manager to join our team at Cubed Resourcing. In this role, you will be responsible for overseeing the entire project lifecycle, from initial planning to final delivery.You will work closely with clients to understand their requirements and develop comprehensive...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job OverviewThis role involves leading the delivery of IT services and ensuring that they meet the company's requirements. As a key member of the technical function, you will be responsible for managing external IT service provision and delivering IT programmes of work as part of the company's continuous improvement plan.The successful candidate will have a...


  • Leeds, Leeds, United Kingdom IO Associates Full time

    IO Associates is looking for an IT Service Delivery Manager to join our team. In this role, you will be responsible for managing the delivery of Disaster Recovery solutions to our clients.Key Responsibilities:Project management and coordinationTeam leadership and collaborationSalary: $160,000 - $220,000 per year, depending on experience.This role is ideal...


  • Leeds, Leeds, United Kingdom DX Delivery Full time

    Job Title: Freight Delivery SpecialistEstimated Salary: £28,000 - £32,000 per annum (dependent on experience)About DX Delivery: At DX Delivery, we are committed to delivering exceptional customer service and providing a safe and reliable logistics solution. As a key member of our team, you will play a vital role in ensuring the smooth delivery of parcels...


  • Leeds, Leeds, United Kingdom Service Care Solutions Full time

    **Service Delivery Support Specialist**We are seeking a highly skilled Service Delivery Support Specialist to join our team at Service Care Solutions. This role is responsible for providing administrative support to our clients and contributing to the delivery of our services.The ideal candidate will have a strong background in administration, with...


  • Leeds, Leeds, United Kingdom Fruition IT Full time

    Salary: £70,000 + 10% bonus Job DescriptionDesign, build, and deploy Azure-hosted services such as IaaS VMs, Storage, DNS, Backup, DR, and Monitoring while ensuring full compliance with policies.Provide seamless support for platforms like Citrix, Windows 365, and Azure VDI.Collaborate with cross-functional teams to deliver projects that align with the...