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Sales Consultant

2 months ago

Central Inverclyde, United Kingdom Persimmon Homes Full time

About the Role

This is an exciting opportunity to join the Sales Team at Persimmon Homes, a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

Key Responsibilities

  • Manage the sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
  • Manage communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in 42 days, required documentation is provided and the home sale is audit compliant.
  • Update and maintain the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information.
  • Communicate with customers to ensure the pre-move and after-sales Persimmon Pledge is adhered to, enhancing the customer experience.
  • Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
  • Maintain the customer hub and show homes on the development in line with brand and company standards.
  • Comply with the Group Health, Safety and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.

Requirements

  • Excellent communication skills, both written and verbal.
  • A good understanding of Microsoft Package, including Excel and Word.
  • Experience within a similar role in new homes sales/estate agency or delivering sales in a service environment is advantageous.
  • Commercially astute with a good understanding of the market and competitors.
  • Able to build relationships across functions, internally and externally.
  • Minimum of 5 GCSE's A-C or above is preferred.
  • Full UK Driving Licence is required.

What's in it for you?

  • Salary competitive (DOE).
  • Contributory pension.
  • Life cover.

Persimmon Homes is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.