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Waste Management Operations Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Depot Manager to join our team at Biffa. As a Depot Manager, you will be responsible for effectively managing our depot and supporting out bases, ensuring health and safety, environmental and operator licence compliance.
Key Responsibilities
- Deliver first-class customer service and cultivate an environment where continuous improvement is the norm.
- Work alongside like-minded waste professionals in a diverse environment built on transparency.
- Meet clearly defined KPIs and drive best practice and continuous improvement in cost control and productivity.
- Play an integral role in the development of drivers and staff, creating an environment where everyone can excel.
- Monitor, manage and co-ordinate all depot-based resources to ensure an increase in operational productivity and service standards.
- Agree, monitor and manage the full depot profit and loss budget, and delegate accountability where appropriate to ensure year-on-year growth.
- Closely collaborate with a Biffa Business Improvement Manager to ensure local customers are regularly visited and feel well looked after by Biffa in terms of service and costs.
- Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
- Pursue key targets, shape new practices and define the strategy of the depot.
Requirements
Here's what we require:
- Experience as Operations Manager (or similar level of responsibility in services or logistics).
- CPC Qualification.
- The ability to work within a commercially driven and time-critical environment.
- Experience of people and health and safety management within a unionised and multi-shift environment.
- Knowledge of existing and impending environmental and health and safety legislation.
- Knowledge of the local area.
- Ability to work to clearly defined KPIs.
- Proven track record of delivering continuous improvement within an operational environment.
- The ability to communicate with conviction, plan with precision and, most importantly, play well with others.
- Minimum GCSE (or equivalent) in English and Maths, however A-Levels or a Degree certainly won't do any harm.
Benefits
And here's why you'll love it at Biffa:
- Ongoing career development, training and coaching – because if you don't grow, we don't grow.
- Competitive salary, bonus and car.
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
About Biffa
At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.
