Customer Service Representative

3 weeks ago


Sheffield, Sheffield, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at one of our Tesco stores. As a key member of our store team, you will play a vital role in delivering exceptional customer service, ensuring that every customer leaves our store feeling satisfied and valued.

Salary and Benefits

The successful candidate will receive a competitive salary of £12.02 an hour, rising to £13.15 for stores within the M25 area. In addition to a comprehensive benefits package, including 20 days' annual leave plus Bank Holidays, access to free wellbeing services, and life cover of five times your pay, you will also be entitled to request flexible working from day one.

Key Responsibilities

  • To provide exceptional customer service, greeting customers with a smile and serving them with pride.
  • To build rapport with customers, ensuring they have a great shopping experience.
  • To take the initiative and make decisions that are right for our customers.
  • To work well within a team, communicating openly with colleagues and building relationships to create a positive team spirit.

What's in it for You?

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.


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