Deputy Head of Housekeeping Operations
4 weeks ago
Accor Hotels is seeking a highly skilled and experienced Deputy Head Housekeeper to oversee the day-to-day operations of our housekeeping department.
Key Responsibilities- Department Leadership: Supervise and manage the housekeeping team to ensure exceptional service standards are met.
- Cleanliness and Maintenance: Maintain the highest standards of cleanliness in guest rooms, public areas, and heart of the house areas.
- Labor Management: Monitor labor costs and ensure effective scheduling and productivity within the department.
- Guest Satisfaction: Address guest concerns and complaints in a timely and professional manner.
- Maintenance Reporting: Identify and report necessary maintenance items to ensure smooth operations.
- Work Prioritization: Prioritize and organize work assignments, delegating tasks as needed to ensure efficient departmental operations.
• Bachelor's degree in Hospitality Management or related field.
• Minimum 3 years of experience in a similar leadership role within a hotel environment.
- Previous leadership experience in a hotel setting is essential.
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