Home Lending Specialist
3 weeks ago
We are seeking a Home Lending Specialist to join our team and provide exceptional customer service throughout the mortgage application process.
As a key member of our customer support team, you will be responsible for:
- Liaising with customers and lenders to ensure smooth communication
- Managing mortgage applications and completing all necessary administration in a timely and accurate manner
- Maintaining high levels of customer satisfaction at all times
- Responding to customer enquiries in a prompt, professional, and courteous manner
- Chasing applications through to completion and updating all parties accordingly
- Processing documents and lender requests within set timeframes
The ideal candidate will possess:
- Minimum 6 GCSEs or equivalent with a minimum C grade in Maths and English
- Excellent communication and organisational skills
- Able to work independently and as part of a team
- Ability to maintain high levels of customer service standards
About Our Company:
We are a leading mortgage broker committed to providing an exceptional level of customer service. Our company values diversity and inclusion, and we strive to create a welcoming environment for all individuals.
What We Offer:
- Starting salary of £23,500 plus opportunities for bonuses
- 24 days holiday entitlement
- Professional development opportunities
- Friendly and supportive work environment
- Benefits package including employee assistance programme and Perkbox benefits
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