Centre Manager
3 weeks ago
We're seeking a highly skilled Centre Manager to lead our Cheltenham, Swindon Road centre to success. As a key member of our team, you'll be responsible for driving business growth, delivering exceptional customer experiences, and leading a team of skilled technicians and customer service advisors.
Key Responsibilities- Lead a team of 11 to deliver a seamless service to customers
- Maximise profit and minimise loss through effective management
- Optimise workforce scheduling to meet customer demand
- Analyse customer metrics and centre performance data to drive business growth
- Develop and implement strategies to exceed sales targets and improve customer satisfaction
- Proven track record of achieving success with teams and delivering exceptional customer experiences
- Experience of managing capability and performance, including coaching and training
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- IT proficient, with experience of using Microsoft packages and in-house systems
- Competitive salary and bonus structure
- Opportunities for career development and progression
- Excellent benefits package, including 25% off most products in Halfords Retail stores and online
- Discounts on garage bills at Halfords Autocentre and other partner businesses
- Life assurance and uniform
- Employee assistance programme and access to health and wellbeing services
We're committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds. If you're a motivated and experienced Centre Manager looking for a new challenge, we'd love to hear from you.
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Centre Manager
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeAbout the RoleWe are seeking a highly skilled and experienced Centre Manager to join our team at Cheltenham, Swindon Road. This is an exciting opportunity to lead a team of skilled technicians and customer service advisors in delivering a seamless service to our customers.Key ResponsibilitiesLead a team of around 11 staff members, including skilled...
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Centre Manager
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeAbout the RoleWe are seeking a highly skilled and experienced Centre Manager to join our team at Cheltenham, Swindon Road. This is an exciting opportunity to lead a team of skilled technicians and customer service advisors in delivering a seamless service to our customers.Key ResponsibilitiesLead a team of around 11 staff members, including skilled...
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Centre Director
2 weeks ago
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