Branch Operations Manager

5 days ago


Bradford, Bradford, United Kingdom Vp plc Full time

**About the Role**

We are seeking an experienced Branch Operations Manager to join our team at Vp plc. The ideal candidate will have a strong background in leadership and management, with experience in managing full P&L and developing high-performing teams.

As a key member of our operational branch team, you will be responsible for driving business growth and ensuring exceptional customer support services. This role is perfect for someone who is passionate about delivering results-driven solutions and is committed to excellence in all aspects of their work.

**Key Responsibilities:**

  • Manage the branch P&L, achieving or exceeding monthly revenue budget
  • Lead, motivate & manage the team through developing, coaching, and providing timely feedback
  • Safeguard the branch by ensuring and meeting all compliance standards
  • Work in tandem with the sales team to optimize our chances of increased revenues
  • Taking control of costs, including depreciation, transport, and agency costs
  • Ensure all deliveries and collections are managed effectively
  • Full responsibility for branch stock checks
  • Ensure all assets are kept in working order to meet customers' needs

**What We're Looking For**

  • Experience of working in a leadership role (Ideally in a branch setting)
  • Understanding and experience of managing full P&L
  • Exceptional communication skills
  • Passion for delivering excellent customer service
  • Effectively manage change and be flexible
  • Capable of building strong relationships
  • Positive role model and strong motivator
  • Ability to cope under pressure in a high-volume environment & multitask
  • Excellent administration skills - able to demonstrate a high level of accuracy
  • Ability to work on own initiative
  • Experience of the tool hire industry - Desirable
  • Knowledge of small tools and plant - Desirable
  • Experience of delivering performance management - Desirable

**Benefits and Perks:**

  • Competitive salary: £60,000 - £80,000 per annum
  • Competitive bonus scheme
  • Salary sacrifice pension
  • Monday to Friday hours, no weekends
  • 25 days annual leave + bank holidays
  • Additional holiday purchase scheme
  • Free Tool Hire
  • Life Assurance cover 3x salary
  • Share save scheme
  • Eye care vouchers
  • Recommend a friend scheme
  • Learning & Development - commitment to upskilling and developing our people, structured in-house training available alongside external training where required
  • Cycle to work scheme
  • Long service recognition
  • My VP discounts - a variety of discounts and rewards on thousands of well-known brands
  • Discounts on HP products
  • EE mobile contract discount offers
  • Gym discounts
  • Health Shield (discounted premiums on health care cash plan)
  • Regit Assist 24/7 accident helpline - free joining


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