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Vehicle Damage Assessor – Welwyn
1 month ago
We are seeking a skilled Vehicle Damage Assessor to join our team at Direct Line Group Auto Services in Welwyn. As a Vehicle Damage Assessor, you will play a crucial role in ensuring the efficient workflow of job cards, identifying fast-track repairs, and collaborating with policyholders and engineering functions.
Key Responsibilities- Work within site guidelines to ensure the workflow of job cards meets volume targets and identify fast-track repairs.
- Review repair methodologies to ensure all repairs are cost-effective.
- Collaborate with policyholders and Direct Line Group engineering functions where vehicles are borderline repairable or beyond economical repair.
- Provide service level agreements, ensuring customers are contacted regarding repairs and non-related damage, and agree amended repair hours with workshop leadership teams and technicians.
- Be accountable for Health and Safety regulations and company health and safety procedures appropriate to the role.
- Achieve and maintain standard methodology and lean activities as instructed by business strategy.
- Previous experience in a similar role with knowledge of vehicle repair methods.
- Experience of Thatcham repair methods, Audatex, and ATA qualification.
- Ability to ensure company and personal targets are achieved.
- A competitive salary and benefits package.
- The opportunity to work with a leading company in the vehicle repair industry.
- A supportive and collaborative team environment.
- Professional development and training opportunities.
Direct Line Group is a leading provider of vehicle repair services, committed to delivering exceptional customer service and quality repairs. We value our employees and offer a range of benefits and opportunities for growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Vehicle Damage Assessor looking for a new challenge, please apply today.
