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Service Coordinator
4 weeks ago
About the Role
The Service Coordinator will be a vital link between customers and our service team, ensuring seamless communication and efficient resolution of issues.
Key responsibilities include:
- Document processing: Processing job sheets, waste transfer notes, customer enquiries and orders, supplier warranty claims, and Pro-forma invoices and scanning and filing completed documentation.
- Document Creation: Creating process job sheets, waste transfer notes, and sales orders and converting sales orders into delivery notes.
- Work Scheduling: Consulting with the Depot Manager and Coordinator and planning and booking engineer's work in accordance with service schedules and projects, ensuring all jobs are picked and running the service schedule through SAP.
- Parts Sourcing and Quotations: Checking parts are in stock for service visits/remedial works and, where necessary, liaising with purchasing teams to source required parts.
This is a varied and interesting role that requires administrative expertise and customer service skills. If you are looking for a challenge and enjoy working in a fast-paced environment, then this could be the perfect opportunity for you.
