Front Desk Representative
1 week ago
At Park Holidays UK, we are seeking a skilled Front Desk Representative to join our team in Wigton, Cumbria.
About UsPark Holidays is a leading holiday park operator dedicated to providing exceptional experiences for our guests. Our commitment to excellence extends to our staff, and we offer comprehensive training and support to help you succeed in your role.
We are looking for a talented individual who shares our passion for delivering outstanding customer service and administrative expertise.
Key Responsibilities- To provide an efficient reception service, ensuring that all guests receive a warm welcome and have their queries resolved promptly.
- To carry out administrative tasks on our Park Vision system, as agreed with the Holiday Sales Manager.
- To maintain accurate records of guest information, bookings, and other relevant data.
- To process payments efficiently and accurately.
- To operate our Park mobile radio system effectively.
- To assist with the maintenance of the office and reception areas, ensuring they remain clean and tidy.
To be successful in this role, you will need:
- A strong background in administration and customer service.
- Excellent communication and interpersonal skills.
- The ability to work accurately and efficiently in a fast-paced environment.
- Basic computer skills, including proficiency in Microsoft Office.
- Availability to work part-time hours, approximately 20 hours per week.
We offer a range of benefits to support your career development and overall well-being:
- A competitive salary of £11,897.60 per annum.
- A generous friends and family discount scheme, offering 20% off holidays booked with Park Holidays.
- A staff discount scheme, providing 50% off meals in our onsite restaurants.
- A great referral scheme and progression opportunities within the company.
- Access to an Employee Assistance Program, offering 24/7 support for employees and their families.
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