Dental Practice Receptionist
3 weeks ago
Role Overview
We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for our patients, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities:
- Provide exceptional patient care and support, ensuring a smooth and efficient experience for all patients.
- Manage patient diaries and schedules, ensuring timely and accurate appointments.
- Work closely with our dental team to understand treatment options and provide patients with clear and concise information.
- Process payments and chase outstanding patient debt, maintaining accurate records and ensuring timely follow-up.
- Liaise with dental laboratories, supply companies, and other organizations to ensure seamless communication and coordination.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
- Strong attention to detail and organizational skills, with the ability to maintain accurate records and meet deadlines.
- IT skills, with the ability to learn and adapt to new software and systems.
- Positive and resilient nature, with the ability to work in a composed manner and maintain a high level of customer service.
About Us:
Rodericks Dental Partners is a dynamic and forward-thinking dental practice, committed to delivering exceptional patient care and service. We are passionate about building strong relationships with our patients and colleagues, and we are seeking like-minded individuals to join our team.
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