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Pension Administration Specialist

2 months ago

Devon, United Kingdom Devon County Council Full time

Pension Administration Role Overview

As a Senior Pensions Technician, you will be part of a dedicated team responsible for delivering high-quality pension administration services to employers and members.

The role involves a combination of project and systems work, including the McCloud remedy and the introduction of new system software modules.

You will be responsible for providing exceptional customer service, using your attention to detail and excellent communication skills to explain and present benefit entitlement and processes simply and clearly.

The role offers a range of benefits, including competitive pay, excellent local government pension scheme, flexible working, and opportunities for learning and development.

Key Responsibilities

  • Deliver accurate and timely pension administration services to employers and members
  • Provide excellent customer service, responding to queries and requests in a professional and timely manner
  • Work collaboratively with colleagues to achieve team objectives and deliver high-quality services
  • Stay up-to-date with changes in pension legislation and regulations, and implement these in a timely and efficient manner

Requirements

  • Excellent customer service and communication skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Strong attention to detail and problem-solving skills
  • Ability to work collaboratively as part of a team
  • Knowledge of pension legislation and regulations

Benefits

  • Competitive pay and benefits package
  • Excellent local government pension scheme
  • Flexible working arrangements
  • Opportunities for learning and development