Brand Ambassador
3 days ago
**Key Responsibilities:**
* Provide first-class customer service and become an ambassador of our products.
* Offer excellent knowledge and recommendations to customers, taking them on a journey to their perfect purchase.
* Operate the till and provide front-facing customer service.
* Perform day-to-day activities such as cleaning, unpacking deliveries, stock management, and depositing money at the bank.
* Action handover notes and other communications.
* Follow store opening and closing procedures, including being a key holder and completing cash management processes.
* Provide on-the-spot feedback to colleagues on behaviors and performance.
**Requirements:**
* Previous experience in a supervisory role with experience of being a key holder with open/close responsibilities.
* Experience in front-facing customer roles with the confidence to engage in conversation.
* Ability to delegate tasks effectively.
**Benefits:**
* Estimated salary: £25,000 - £30,000 per annum (dependent on experience).
* Generous holiday entitlement and product discounts.
* Opportunities for professional training and development.
**About Us:**
Whittard Trading Ltd is a leading luxury tea and coffee retailer, passionate about bringing high-quality products to our customers.
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