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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service - Personal Banker in Barrow in Furness. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our valued customers in achieving their financial goals.
Key Responsibilities- Provide proactive and personalized support to customers, understanding their needs and helping them with their banking requirements.
- Work closely with customers to identify opportunities to enhance their banking experience and provide tailored solutions to meet their needs.
- Collaborate with other teams to ensure seamless customer service and support.
- Develop and maintain strong relationships with customers, providing them with a positive and memorable experience.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Excellent problem-solving skills, with the ability to think critically and resolve customer issues effectively.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
- Commitment to delivering exceptional customer service, with a focus on continuous improvement and development.
We offer a competitive salary of £24,750 per year, plus a range of benefits, including a comprehensive training program, opportunities for career development, and a generous holiday entitlement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
