Chief Operating Officer

2 months ago


Leeds, Leeds, United Kingdom School Jotter Full time

We are a leading provider of school websites and mobile apps in the UK, established in 2003 with a strong track record of delivering web technology to thousands of UK schools.

We are seeking a Chief Operating Officer to drive business growth and provide operational excellence for our customers.

Main Responsibilities:

  • Be the final escalation point for customer complaints.
  • Measure and manage customer satisfaction through regular surveys.
  • Key Performance Indicators:
    • Customer satisfaction ratings.
    • Complaint resolution rates.

About Us:

We are a dynamic and innovative company committed to delivering exceptional service to our customers. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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