Beauty Consultant
3 weeks ago
Are you passionate about beauty and luxury? We are seeking a highly skilled Beauty Consultant to join our team at the La Prairie Counter in John Lewis Oxford Street. As a full-time La Prairie Beauty Consultant, you will be our Maison Ambassador, ensuring a delightful and exceptional personalized skincare luxury service to our discerning clients.
Main Responsibilities:
- Adhere to the La Prairie Art of Beauty facial guidelines to maintain consistent and up-to-date standards.
- Skilfully combine Art of Beauty and sales skills to achieve KPIs and sales targets.
- Build a loyal client base by identifying customer needs and preferences.
- Develop business plans to maximize the beauty room's potential during key events and launches.
- Drive sales with new launches and marketing-led programs.
- Invite every customer to a skincare consultation and introduce our 'Diamond Service'.
- Ensure accuracy and compliance of the EPOS System for customer records.
- Offer our Art of Perfection to every customer.
- Ensure events are fully stocked and relevant customers have been contacted.
Visual Merchandising:
- Maximize the La Prairie image in-store.
- Present the beauty room in luxury standards while working with the visual merchandising team to meet company guidelines.
- Ensure the counter is spotlessly clean and well-maintained.
- Ensure the counter is fully stocked, with products stored by category and shade sequence.
Requirements:
- Client-focused and dedicated to providing a luxury experience.
- Polished, approachable, and friendly communication skills.
- Dedicated to achieving/exceeding KPIs.
- Able to work collaboratively as part of a small team.
In return, La Prairie offers:
- A competitive salary and discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation and discount.
- Long Service Awards starting with 3 years' service.
- A free product to try every time there is a new launch.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
- A range of opportunities to develop and grow personally and professionally.
- Access to Retail Trust, including virtual GP services and HAPI app for discounts.
- Annual performance reviews to ensure your La Prairie career is on the right track.
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