7.5t HGV Driver

3 weeks ago

Bexley, Greater London, United Kingdom Staffing Match - London Transport Full time

The role of a 7.5t Customer Delivery Driver is to provide an exceptional customer experience by ensuring every task is carried out with the client's customers in mind.


As the face of the company for our customers, you will drive courteously, give a warm greeting, handle products with care, and deliver products on time to the customer's room of choice, following the guidance in the Customer Delivery Charter.


Key Responsibilities

• Ensure your vehicle is clean and fit for the next delivery, representing the company in our communities.


• Ensure compliance with all transport legal requirements, including planning, pre-brief, and de-brief processes.


• Ensure adherence to the company uniform policy, including personal ID.


• Engage all customers by communicating in a warm, friendly, and professional manner, leaving a positive impression of our service.


• Answer customer queries and feed back to Warehouse and Transport teams to resolve outstanding issues.


• Ensure overshoes are worn in customers' homes and gloves used during the delivery.


• Deliver all products to the customers' room of choice.


• Install bedroom products once trained and capable to do so, as required.


• Leave customer homes tidy, recycling any packaging that has been removed.


• Ensure that the Home Delivery process is adhered to and that the PDA is updated correctly.


• Ensure outbound/inbound paperwork is completed promptly and accurately.


• Ensure all health and safety requirements are adhered to when driving, parking, and loading/unloading the vehicle.


• Ensure the vehicle is safe, legal, and operational by completing daily checks and reporting issues as you find them.


Qualifications and Skills Required

• UK driving licence Cat 1


• Valid driver's CPC DQ card/valid driver's digital card


• Previous commercial driving experience in a 7.5t vehicle


• Previous experience and understanding of using digital tachographs


• Previous experience within a customer-facing role


• Ability to lift and manoeuvre heavy items of furniture with manual handling experience


• Understanding of EU Driving legislation and tachograph law


• Desirable experience of using a PDA


Benefits of Working with Staffing Match as a Delivery Driver

• Permanent position opportunity after 12 weeks


• Pension Scheme


• Up to 28 days of annual leave


• Career progression

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