Front of House Manager

2 days ago


London, Greater London, United Kingdom Sea Containers London Full time
About the Role

We are seeking an experienced and charismatic Front of House Manager to join our team for a year-long maternity cover position at Sea Containers London.

Key Responsibilities
  • Oversee the front of house team, ensuring smooth operations during service hours.
  • Manage the reservation system, including handling bookings, cancellations, and special requests.
  • Greet guests upon arrival, escort them to their tables, and provide any necessary assistance throughout their dining experience.
  • Maintain a professional and courteous demeanor at all times, resolving any guest concerns or issues promptly and effectively.
  • Collaborate closely with the restaurant management team to optimize guest flow and seating arrangements.
  • Assist with training new front of house team members and ensure adherence to company policies and standards.
  • Uphold cleanliness and organization standards in the front of house area, lobby, and entrance to create a welcoming environment.
About You

We are looking for a highly skilled and experienced hospitality professional who can deliver exceptional service to our guests. You will be responsible for leading the front of house team and ensuring that every guest has a memorable and enjoyable experience at Sea Containers London.

What We Offer
  • A competitive salary of £12.94 per hour plus tronc.
  • The opportunity to work in a dynamic and fast-paced environment with a talented team of professionals.
  • A range of benefits including guest experience, complimentary nights at our hotels, friends and family discounts, and more.


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