Frontline Operations Supervisor

3 weeks ago


Birmingham, Birmingham, United Kingdom West Midlands Combined Authority Full time
Key Responsibilities

As a Frontline Operations Supervisor, you will lead and motivate a team of front-line advisors to deliver excellent customer service. You will ensure that the team achieves agreed SLAs and provides high-quality service to users. You will also be responsible for providing an effective handover to other teams, such as the Customer Support and Customer Correspondence Teams.

The salary for this role is £40,000 - £50,000 per annum, depending on experience. We are committed to creating a diverse, inclusive, and authentic workplace that reflects the communities of the West Midlands region.



  • Birmingham, Birmingham, United Kingdom KSB Recruitment Full time

    Job Title: Hospitality Frontline SupervisorLocation: Birmingham, UKWe are seeking a highly organized and experienced Hospitality Frontline Supervisor to join our dynamic team at KSB Recruitment. This is an excellent opportunity for someone with a strong background in front desk operations, exceptional customer service skills, and proficiency in managing...


  • Birmingham, Birmingham, United Kingdom Frontline Construction Recruitment Full time

    Job Description: Site Support OperativeFrontline Construction Recruitment seeks a Site Support Operative to assist with daily tasks in Redditch.This role involves supporting various teams by:Assisting with material transportation and storageKeeping the site clean and organisedBacking up other site operatives when neededEnsuring floors are cleaned and free of...


  • Birmingham, Birmingham, United Kingdom Vibe Recruit Limited Full time

    Job Description:As Workshop Operations Supervisor, you will play a vital role in ensuring the smooth and efficient running of our workshop in Edrington. You will be responsible for supervising, motivating, and supporting a team of technicians and staff to ensure quality service and efficient operations.The ideal candidate will have previous experience in an...


  • Birmingham, Birmingham, United Kingdom West Midlands Combined Authority Full time

    About the RoleThis is an exciting opportunity to join our team as a Ticketing Services Manager. In this role, you will oversee the team's quality, including assessing and authorizing team members' work. You will also ensure that complaints and escalations are resolved as quickly as possible.


  • Birmingham, Birmingham, United Kingdom Winner Recruitment Full time

    About the PositionWe are looking for a skilled M&E Operations Supervisor to join our team. In this role, you will have a 50/50 split between hands-on maintenance and supervisory responsibilities.Key Responsibilities:Manage and motivate a team of 5 skilled engineers.Oversight of PPM schedules and reactive maintenance tasks.Support compliance and health and...


  • Birmingham, Birmingham, United Kingdom Michael Page (UK) Full time

    We are currently recruiting for a Transport Operations Supervisor to join our logistics team in Birmingham. As a key member of our team, you will play a vital role in ensuring the smooth operation of our transport services.About the Job:This position involves managing and overseeing the daily operations of the logistics department, ensuring effective...


  • Birmingham, Birmingham, United Kingdom Michael Page Full time

    About the Role">Our client is a leading provider of planned, responsive and customer-focused property maintenance services within the UK Social Housing sector, and they are seeking an experienced Housing Operations Supervisor to oversee all day-to-day responsive repairs and void projects for their Social Housing properties.">Key Responsibilities">The...


  • Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full time

    We Manage Jobs (WMJobs) is seeking a skilled Kitchen Operations Supervisor to oversee the smooth operation of our catering department. In this key role, you will be responsible for managing a busy kitchen serving over 575 meals per day, leading a team of 7 staff members.The ideal candidate will have experience in cooking on a large scale, excellent customer...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Job DescriptionWe are looking for an experienced Accounts Payable Supervisor to join our team in Birmingham. As an Accounts Payable Supervisor, you will be responsible for leading the Accounts Payable team and managing workflow.You will work closely with two members of the team, managing their workload and conducting regular one-to-one sessions. In this...


  • Birmingham, Birmingham, United Kingdom CBRE Local UK Full time

    Job Description:As a Warehouse Operations Supervisor at CBRE Local UK, you will be responsible for managing and preparing exhibition equipment for delivery. You will lead teams of sub-contractors to build exhibition stands and feature areas.Responsibilities:Team Management: Managing teams of sub-contractors to build exhibition stands and feature...


  • Birmingham, Birmingham, United Kingdom Compass UK & Ireland Full time

    Job OverviewCompass UK & Ireland is seeking a highly skilled Warehouse Operations Supervisor to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional service and ensuring seamless operations in a fast-paced warehouse environment.About the RoleThe estimated annual salary for this position is £30,000,...


  • Birmingham, Birmingham, United Kingdom Compass Uk & Ireland Full time

    A dynamic Catering Supervisor is needed to join our team at Compass Group UK&I. As a key member of our team, you will be responsible for overseeing catering and service operations, with a salary estimated around £28,000-£32,000 per annum.About the Role:You will work closely with our culinary and service teams to deliver exceptional food and customer...


  • Birmingham, Birmingham, United Kingdom Finegreen Full time

    As Clinical Support Manager at Finegreen, you will lead the hub team in ensuring patients are transported safely and with dignity. This role offers a range of services to support NHS Trusts, Local Authorities, and Independent Providers, establishing strong client relationships. A key leadership position, you will provide clinical and professional management...


  • Birmingham, Birmingham, United Kingdom Premier Inn Full time

    Senior Cleaning Supervisor Wanted at Premier Inn HotelWe are looking for an experienced Senior Housekeeping Supervisor to join our team at the Birmingham City Centre (Waterloo Street) Premier Inn. As a senior member of our housekeeping team, you will be responsible for leading a team of cleaning professionals and maintaining the highest standards of...

  • Operations Supervisor

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Willcox Matthews Ltd Full time

    We are currently seeking an experienced Operations Supervisor - Service and Maintenance to join our team at Willcox Matthews Ltd in Birmingham.The successful candidate will be responsible for overseeing the installation process, from initial planning to final completion, ensuring that all installations are completed efficiently, safely, and in accordance...


  • Birmingham, Birmingham, United Kingdom World Options Ltd Full time

    Job Overview:World Options Ltd is one of the world's largest networks of retail-based service centres operating as a third-party service provider of shipping, logistics, printing, and marketing solutions to small and medium enterprises and consumers.About the Role:We are seeking an experienced Sales and Operations Supervisor to join our team at World Options...


  • Birmingham, Birmingham, United Kingdom Austin Fraser Full time

    We are seeking a highly skilled Construction Site Supervisor to lead our site teams and deliver projects across England. As a supervisor, you will be responsible for managing site operations, ensuring quality targets and deadlines are met, and providing guidance to junior staff members.The successful candidate will have experience in managing site teams and...


  • Birmingham, Birmingham, United Kingdom Probe UK Careers Full time

    About this roleAs a key member of our maintenance team, the Facilities Management Supervisor will play a crucial role in ensuring the smooth operation of our site. They will be responsible for overseeing the maintenance of our facilities, including day-to-day tasks, planned maintenance, and emergency repairs.We are looking for an experienced supervisor who...


  • Birmingham, Birmingham, United Kingdom Network Catering Full time

    Catering Supervisor Role Overview:\The Network Catering team is seeking a Catering Supervisor to join their primary school kitchen in Sutton Coldfield.\This full-time role involves overseeing the daily operations of the kitchen, ensuring the provision of healthy and delicious meals for students. The ideal candidate will have previous experience managing a...

  • Production Supervisor

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Tarmac Trading Full time

    As a Production Supervisor at Tarmac Trading, you will play a critical role in driving the recovery, recycling, and reuse of waste and by-products. This exciting opportunity is part of our Circularity Strategy and offers the chance to contribute to the development of new operational locations.The successful candidate will be accountable for the day-to-day...