Retail Store Manager

3 weeks ago


West Bromwich, Sandwell, United Kingdom Three Full time

About Three

Three is a leading mobile network provider in the UK, committed to delivering better connectivity to its customers. Our goal is to provide an outstanding experience for every customer, every day.

Job Summary

We are seeking a highly motivated and experienced Retail Assistant Store Manager to join our award-winning Retail team. As a key member of the store management team, you will play a crucial role in supporting the Store Manager in achieving business targets and delivering exceptional customer service.

Key Responsibilities

  • Support the Store Manager in achieving business targets and delivering exceptional customer service
  • Coach and develop a team of sales and service advisors to achieve high performance
  • Provide day-to-day operational assistance to the Store Manager
  • Lead by example and demonstrate a passion for customer service
  • Work collaboratively with the store team to achieve sales and service targets

Requirements

  • Previous experience in a retail management role, preferably in the mobile phone industry
  • Proven track record of achieving sales and service targets
  • Excellent leadership and coaching skills
  • Ability to work collaboratively as part of a team
  • Passion for customer service and a commitment to delivering exceptional experiences

What We Offer

  • A competitive salary and additional 25% on-track earnings paid monthly
  • A brand-new smartphone on an unlimited data plan from Three
  • 28 days leave + 3 personal days
  • Headspace subscription, family access to a digital GP
  • Employee discounts scheme, including deals for friends and family
  • Training courses and career development

Why Join Three?

We are a Disability Confident Committed Employer and value diversity and inclusion in the workplace. We are committed to equality in employment and growing a diverse workforce. If you are passionate about delivering exceptional customer service and leading a team to success, we encourage you to apply.


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