Roku People Operations Specialist

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Roku Full time

About the Role

Roku is changing how the world watches TV, and we're looking for a People Operations Specialist to join our global team in the UK. As a trusted consultant to our People Partners and business leaders, you'll be responsible for all aspects of the employee journey, from onboarding to payroll, and implementing, administering, and evolving compensation and benefits programs across Roku globally.

We're a fast-growing public company where no one is a bystander. You'll have the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Team

This role is truly global, requiring an operational and global mindset. You'll assist in implementing and administering scalable HR processes, policies, and practices for most countries where the company operates. You'll maintain detailed knowledge of assigned HR, Benefits, and Payroll programs within the regions you support and assist employee inquiries via the company's case management tool.

Key Responsibilities

  • Manage the department's Service Desk, handling inquiries and cases from all company locations globally.
  • Support ad-hoc requests for employee data changes and generation of Workday reports.
  • Review, audit, correct, and report employment data through different HR tools, both internal and external, to Roku, ensuring data accuracy across different platforms.
  • Serve as the primary presenter for the company's new hire orientation sessions, delivering essential information and fostering a welcoming environment for new employees.
  • Support the offboarding program by assisting with employment actions and providing exit information to departing employees.
  • Support the creation of employment letters such as employment verification, business travel, and invitation letters.
  • Manage the company's personnel files by uploading and maintaining employee folders within Workday.
  • Assist in completing statutory compliance actions such as report filings and audits.
  • Support HR projects as needed, focusing on learning and growth. Projects may include improving Workday and supporting global expansion.
  • Build and foster internal relationships with the Benefits, Payroll, and People Business Partner team.

Requirements

  • Bachelor's degree requires a minimum of 5 years of work experience in HR Operations or Benefits Administration.
  • High-tech industry experience preferred.
  • Experience supporting Global HR Operations in the Americas (AMER) and Asia-Pacific (APAC) preferred.
  • Fluency in English a must; other languages an advantage, i.e. Dutch, German, Danish, Portuguese.
  • Advanced experience and expertise using Microsoft Suite and Workday.
  • Comfortable working in a dynamic, rapidly evolving business environment, adaptable to change.
  • Perform well under pressure, multi-task, and work independently and as a part of a team.
  • Flexible and able to quickly change course when the needs of the business and our team shift direction or accelerate delivery.
  • You love to help shape dynamic and scalable processes.
  • Comfortable handling highly confidential employee data regularly.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust.



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