Senior Service Advisor

4 weeks ago


Redditch, Worcestershire, United Kingdom Bristol Street Motors Careers Full time
Senior Service Advisor Opportunity

Bristol Street Motors Ford Redditch is seeking an experienced Senior Service Advisor to join our team on a 12-month fixed-term contract.

We offer a competitive salary of £32,000 plus company benefits.

The Senior Service Advisor plays a crucial role in building strong relationships with our customers, ensuring their satisfaction levels are outstanding. Key responsibilities include:

  • Setting customer expectations and maintaining regular communication throughout the service or repair process
  • Upselling additional products and services to enhance the customer experience
  • Following up with customers to ensure they are satisfied with the work carried out

To succeed in this role, you will need:

  • Previous customer-facing service experience
  • Excellent communication and relationship-building skills
  • The ability to work in a fast-paced environment and meet targets

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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