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Outpatient Receptionist
1 month ago
About the Role
We are seeking a highly motivated and organized individual to join our Outpatient Reception Team at Royal Victoria Hospital, Folkestone. As an Outpatient Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient appointments, and performing administrative tasks.
Main Responsibilities
Our ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong attention to detail. You will be responsible for:
- Managing patient appointments and bookings
- Providing administrative support to the Outpatient Team
- Responding to patient queries and concerns
- Maintaining accurate records and databases
About Us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day.
What We Offer
We offer a competitive salary, excellent benefits package, and opportunities for career development and progression. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we would love to hear from you.
