Technical Solutions Specialist
1 week ago
Cobalt Recruitment. Careers
Job Title: Financial Systems Support Analyst
Location: Stirling/ Hybrid
Salary Range: £25,000 - £35,000 per annum
We are partnering with a market-leading Proptech provider to find individuals with strong technical aptitude and customer-focused approach for their Global Solutions Team. As a Technical Account Manager, you will provide essential support for innovative real estate software solutions.
Key Responsibilities:
- Utilize analytical and problem-solving skills to resolve technical issues and ensure client satisfaction.
- Provide customer support during software implementations and updates to guarantee seamless transitions for clients.
- Conduct thorough research to follow up on client inquiries and ensure prompt resolution.
- Collaborate with internal teams to escalate and document complex cases, contributing to overall team success.
- Build and maintain strong client relationships by scheduling regular calls to assist with setup and ongoing product usage.
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