Insurance Account Manager
4 weeks ago
We are seeking a highly skilled Commercial Insurance Handler to join our team at NFP, an Aon company (Europe). The successful candidate will be responsible for delivering exceptional customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance.
Key Responsibilities:
- Advise a bank of allocated clients on existing products in accordance with their needs.
- Sales support including account broking.
- Liaise with Account Executives in all aspects of account handling.
- Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Operations and Compliance manuals.
- Handle any complaints in accordance with company procedures and regulatory requirements.
- Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
- Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance.
- Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost effective cover.
Person Specification:
- Attention to detail.
- Confident communication and interpersonal skills.
- Ability to work under pressure, maintaining accuracy and attention to detail.
- Building strong relationships with clients, prospects, and insurers.
Requirements:
- Working knowledge of most insurance products.
- Experience of working as an Account Handler in a similar broking and sales environment.
- Experience of working to high standards of FCA compliance.
Working Arrangements:
Monday to Friday, Wolverhampton (hybrid working arrangement). If you are interested in this opportunity, please apply.
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