Sales and Customer Service Professional

1 week ago

Cardiff, Cardiff, United Kingdom MKM Building Supplies Full time

As a Sales and Customer Service Professional at MKM Building Supplies, you will play a key role in the sale of our full range of building supplies products. Previous sales experience in a similar role within a builder's merchant environment is essential. This role involves working alternate Saturdays.

Working with the sales team, your main purpose will be to maximise sales by building first-class relationships with customers both over the telephone and face-to-face, while maintaining excellent customer service. You will also be required to provide quotations to customers, follow them up, and proactively develop sales.

You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will need to have the likeability factor and be the person that our customers will look forward to seeing, knowing that they will always receive excellent customer service and sound advice.

You should be confident, have excellent product knowledge, a genuine commitment to providing excellent customer service, great attention to detail, and be able to build and develop great customer relationships. Being computer literate is also vital. Previous sales experience within a builder's merchant is essential.

Benefits include a competitive salary package, performance-related bonus, contributory pension scheme, Perkbox discounts, financial planning support, holiday accrual on length of service, free parking, cycle-to-work scheme, enhanced maternity/paternity pay, mental health support, and employee assistance program.

As the leading independent builders' merchant in the UK, MKM Building Supplies was established in 1995.

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