Senior Business Travel Consultant
5 days ago
Job Title: Senior Business Travel Consultant
Job Summary:
We are seeking an experienced Senior Business Travel Consultant to join our team at Travel Trade Recruitment. As a Senior Business Travel Consultant, you will be responsible for providing expert travel advice and assistance to our clients outside of normal working hours.
Key Responsibilities:
- Provide exceptional customer service to clients via phone and email
- Offer expert advice on all aspects of travel, including flight bookings, hotel reservations, and ground transportation
- Work closely with the day team to ensure seamless communication and coordination
- Issue, re-issue, and perform re-calculations of international and domestic airfares
- Sourcing the best and most cost-effective worldwide routes and booking all flights, rail, hotel, and all ground product
- Provide additional Quality Control to day team processes when call volumes permit
- Conduct risk analysis of global travel news and communicate to Senior Management as appropriate
- Creation and provision of traveller tracking reports for communication to clients in the event of a major event
Requirements:
- Knowledgeable on Sabre and Amadeus
- Fares & Ticketing Level 1 & 2 (or equivalent experience) essential
- Knowledge of Microsoft products, including Outlook, Word, and Excel
- Possess good geographical and product knowledge of destinations and airlines
- On the pulse with world events and likely travel implications
- Good organisational skills and excellent customer service & communicative abilities are essential
- Flexible approach and desire to think 'outside of the box' to provide innovative travel solutions in times of increased stress for our clients.
What We Offer:
- Circa £36,000 (dependent on experience) + bank holiday payments / bonus
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