Partner Engagement Director

12 hours ago


StainesuponThames, Surrey, United Kingdom IFS Full time
About the Role
As a Director, Customer Care, you will be responsible for developing and executing a comprehensive customer care strategy that drives revenue growth, enhances customer satisfaction, and fosters strong relationships with key partners. This is an exciting opportunity to join a dynamic team and make a meaningful impact on the business.

**Key Responsibilities:**
  • Develop and implement a customer care strategy that aligns with business objectives and exceeds customer expectations.
  • Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
  • Identify and capitalize on new business opportunities through effective partnership development and sales process execution.
  • Monitor and report on partnership performance, providing insights and recommendations for improvement.

Requirements:
  • Extensive experience in customer care, partner management, or a related field.
  • Proven track record of driving revenue growth and improving customer satisfaction.
  • Strong analytical and problem-solving skills, with ability to collect and analyze data to inform business decisions.

**Estimated Salary:** $140,000 - $200,000 per annum

We offer a collaborative and dynamic work environment, with opportunities for professional growth and development. Join our team today and contribute to shaping the future of customer care

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