Partner Engagement Director
12 hours ago
As a Director, Customer Care, you will be responsible for developing and executing a comprehensive customer care strategy that drives revenue growth, enhances customer satisfaction, and fosters strong relationships with key partners. This is an exciting opportunity to join a dynamic team and make a meaningful impact on the business.
**Key Responsibilities:**
- Develop and implement a customer care strategy that aligns with business objectives and exceeds customer expectations.
- Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
- Identify and capitalize on new business opportunities through effective partnership development and sales process execution.
- Monitor and report on partnership performance, providing insights and recommendations for improvement.
Requirements:
- Extensive experience in customer care, partner management, or a related field.
- Proven track record of driving revenue growth and improving customer satisfaction.
- Strong analytical and problem-solving skills, with ability to collect and analyze data to inform business decisions.
**Estimated Salary:** $140,000 - $200,000 per annum
We offer a collaborative and dynamic work environment, with opportunities for professional growth and development. Join our team today and contribute to shaping the future of customer care
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