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Driver Operations Manager

2 months ago

Grays, Thurrock, United Kingdom Greenergy Full time
Job Description

We are seeking an experienced Driver Operations Manager to join our team at Greenergy. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our fuel products to our customers.

Key Responsibilities
  • Resource Management: Manage a team of drivers to ensure that resources are utilized efficiently and effectively to meet customer requirements and contractual obligations.
  • Operational Compliance: Ensure that regional operations are managed in line with appropriate legislation and Greenergy standards and KPIs.
  • Collaboration: Work closely with the Transport Managers to ensure that the region meets its objectives and KPIs related to O License Undertakings, operational compliance, SHEQ, financial performance, customer service, and HR tasks.
  • Team Management: Manage a team of drivers, focusing on delivering outstanding customer service and ensuring safe deliveries to our customers.
  • Communication: Promote a positive work environment that reflects Greenergy's core values of Respect, Ownership, Care, and Integrity. Ensure effective communication to the drivers of information through Toolbox Talks, including health and safety, future events, and issues.
  • Problem-Solving: Investigate and report on all dropped loads and propose appropriate changes to eliminate future occurrences.
  • Disciplinary Actions: Undertake disciplinary, grievance, and absence management meetings as required to ensure the effective management of the drivers to aid the delivery of service.
  • Health and Safety: Undertake health and safety risk assessments as necessary, ensuring they are updated as required by company procedure or when new business is acquired.
  • Reporting: Monitor, investigate, and report on all PCNs and NOIPs, and if possible, instigate appeal proceedings.
Qualifications, Knowledge, and Expertise
  • Transport Industry Experience: Previous background working in the transport industry, specifically with LGV's, would be desirable.
  • Fuels Sector Knowledge: Knowledge and understanding of the fuels sector and the accompanying regulatory framework and standards associated with driver vehicle operations.
  • IT Literacy: IT literate with good report writing skills, including producing an investigation report.
  • Management Experience: Able to demonstrate successful management of drivers in a unionized environment, along with the ability to lead, coach, and motivate teams.
  • Cost Control: Experience in dealing with performance issues and strong cost control capability.
Benefits
  • Private Medical Insurance
  • Worldwide Travel Insurance
  • Company Pension
  • Access to Discount Platform
  • Flu Jabs
  • Eyecare Vouchers