Hospital Community Liaison

3 weeks ago


Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

About the Role

The Community Connector Service is a vital initiative at Portsmouth City Council, aimed at reducing feelings of social isolation and loneliness among adults. As a key member of our team, you will play a crucial role in identifying and accessing community-based opportunities that promote health and wellbeing.

Key Responsibilities

  • Collaborate with the Adults Intermediate Care Team (AICT) based at Queen Alexandra Hospital to support clients with complex needs.
  • Liaise with hospital teams, meeting individuals before discharge or in the Accident and Emergency Department to provide timely support.
  • Support clients to identify realistic goals and access community opportunities within their local community.
  • Develop and maintain relationships with local community groups and services to enhance client outcomes.
  • Contribute to the development of the Community Connector Service, identifying opportunities for improvement and implementing changes as needed.

Requirements

  • Excellent communication and interpersonal skills, with the ability to converse at ease with customers and provide advice in accurate spoken English.
  • Knowledge and experience of safeguarding legislation, with a strong understanding of adult social care principles.
  • Extensive experience of working face-to-face in a social care or community setting, ideally with a caseload.
  • Flexibility to meet the needs of clients, including occasional evening and weekend work.
  • Ability to converse at ease with customers and provide advice in accurate spoken English.

What We Offer

  • Generous annual leave (27 days per year rising to 31, pro rata for part-time hours) with the potential to purchase additional leave.
  • A fantastic pension, allowing you to pay in more for a greater return.
  • Flexible working options, dependent on the role and service needs.
  • Access to a wide range of training and development opportunities, including apprenticeships.
  • Extensive wellbeing support through the Employee Assistance Programme.

Portsmouth City Council

We are a disability confident employer, committed to ensuring that our recruitment and selection process is inclusive and accessible. We welcome applications from all areas of society and are proud to offer a supportive working environment where employees can reach their full potential.



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