Store Performance Coordinator

1 month ago


Southampton, Southampton, United Kingdom M&S Full time
Key Responsibilities

As a Store Performance Coordinator, you will be responsible for championing new ways of working within stores through an open mindset and positive attitude. You will lead colleagues in the delivery of tasks, prioritizing customer first and driving on-the-job productivity. Your role will involve coaching and feedback, using MI to take action to drive performance, and maintaining a safe and legal environment for colleagues and customers.

You will work closely with the team manager to deliver store selling and cost targets by utilizing MI to identify opportunities and take action. Your expertise in visual merchandising updates, launches, events, and campaigns will ensure that every aspect of the store's appearance is consistently delivered to the highest standard.

In addition, you will be responsible for identifying colleagues for recognition and celebrating success within the store, providing regular and timely feedback to line managers to support colleague performance, and supporting the training and coaching of colleagues to maximize digital tools and channels.



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