Network Operations Specialist

2 weeks ago


Basingstoke, Hampshire, United Kingdom iO Associates - UKEU Full time £45,000
Job Description:

iO Associates - UK/EU seeks an experienced Network Operations Specialist for a challenging remote role. As a key member of our team, you will provide critical support to customers, troubleshooting complex network faults and implementing service requests on various technologies, including WAN, PON, DWDM, Carrier Ethernet, and Firewalls. Your expertise in GPON & XGSPON access networks is highly valued, along with knowledge of OTN technology and hands-on experience with Dell servers.

Responsibilities:
  • Provide first-line and second-line support to clients.
  • Resolve complex network/systems faults.
  • Implement customer service requests.
  • Experience working on GPON & XGSPON access networks.

Requirements:
  • Bachelor's degree in Computer Science or related field.
  • At least 3 years of experience in Network Operations.
  • ITIL methodology and SLA management experience.

What We Offer:
  • A competitive salary of £45,000 - £55,000 per annum, based on experience.
  • Up to 25 days of annual leave, plus bank holidays.
  • A contributory pension scheme.
  • A range of training and development opportunities.


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