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Business Systems Analyst

2 months ago


Manchester, United Kingdom C&M Travel Recruitment Full time
Job Description

Business Analyst Role

C&M Travel Recruitment is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for defining and managing the capabilities of our business systems.

Key Responsibilities:

  • Collaborate with technical and business stakeholders on changes to systems and processes that drive benefits to the organisation.
  • Be the subject matter expert for software platforms and system capabilities.
  • Identify solutions for any deficiencies in a product or system and oversee the delivery of these across the business.
  • Transform business requirements into technical solutions using techniques such as UML diagrams or User Stories.
  • Test new functionality.
  • Run workshops with internal and external stakeholders to understand behaviours and user requirements.

Requirements:

  • An understanding of and experience using GDS - therefore a travel industry background is most likely.
  • An understanding of APIs for integrating third-party platforms such as airline and hotel reservations or payment gateways.
  • Experience delivering business systems and process changes.
  • A good understanding of common integration and interfacing technologies.
  • Excellent communication and project management skills.
  • A flexible and adaptable approach to work.

Additional Details:

  • A basic salary in the region of £50,000 - £60,000 depending on experience.
  • Hybrid working typically 3 days a week in the office with flexibility to work remotely 2 days a week.