IT Field Service Engineer

5 days ago


Remote Nationwide, United Kingdom Curo Services Full time
About the Role

This IT Field Service Engineer position involves working in a PC field service environment or workshop setting, providing technical support and maintenance services for various locations across the UK.

Key Responsibilities:
  • Provide technical assistance and resolve hardware-related issues for clients.
  • Collaborate with vendors to obtain necessary parts and facilitate returns.
  • Ensure timely completion of tasks and adhere to established service level agreements.
  • Communicate effectively with team members and stakeholders to resolve technical issues.
Requirements:
  • Strong understanding of PC hardware and software components
  • Experience in troubleshooting and repairing complex laptop issues
  • Familiarity with installation procedures and customer builds
  • Excellent communication and interpersonal skills

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