Retirement Living Administrator

4 weeks ago


Shaftesbury, Dorset, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management is seeking a motivated and customer-focused individual to fill the position of Lodge Manager for our retirement development. As a key member of our team, you will be responsible for providing exceptional service to our Home Owners, ensuring their happiness and fulfillment.

Key Responsibilities:

  • Organise activities and events that promote a sense of community among residents.
  • Manage the maintenance of the property, including health and safety checks.
  • Provide a first-class service to Owners, responding to their needs and concerns.
  • Liaise with contractors, suppliers, and internal colleagues to ensure seamless service delivery.
  • Maintain accurate records and administer site maintenance.

About You

We are looking for an individual with a passion for delivering exceptional customer service, a friendly personality, and the ability to work independently. Previous experience in administration, customer service, or a related field is essential. You should be computer literate, with proficiency in Microsoft Office applications, including Outlook.

What We Offer

  • A competitive salary and excellent benefits package.
  • Opportunities for professional development and qualifications.
  • A thorough induction and ongoing training program.
  • A rewarding work environment with a focus on customer satisfaction.

Company Values

At Churchill Estates Management, we operate under the values of TORCH: Trust, Openness, Respect, Communication, and Honesty. We are committed to providing a positive and supportive work environment that encourages our staff to grow and develop.


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