IT Leadership Manager

2 weeks ago


Slough, Slough, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a seasoned IT leader to spearhead our Global Applications portfolio for business users. As a key member of our team, you will drive ITIL Service Delivery processes, oversee continuous improvement initiatives, and play pivotal roles in deployment and service introduction projects.

You will be responsible for fostering a high-performance collaborative environment as a manager of two direct reports. This position requires global oversight and remote management, facilitating coordination and communication across multiple teams and divisions. You will also engage with business users to ensure the effective delivery of core product and service requests within the CRM, PXM, and DAM domains.

The ideal candidate will have 5-7 years of experience in service management and possess strong Agile and DevOps skills. Knowledge of CRM/PXM/DAM functions within the FMCG industry is preferred. Additionally, they should be capable of developing IT knowledge and leadership capabilities.

Key Responsibilities
  • CRM (Customer Relationship Management)/PXM (Product Experience Management) /DAM (Data Asset Management) Product Management overall accountability, including lifecycle management for services and products
  • Maintain awareness of industry directions for products and services in the CRM/PXM areas to define new, cost-effective solutions or optimally evolve existing solutions
  • Sustain the user community and develop the key users, functional experts and product owners network

Estimated salary: £90,000 - £120,000 per year.



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