Store Manager

2 days ago


Cardiff, Cardiff, United Kingdom Naylor's Equestrian Llp Full time

Company Overview

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Naylor's Equestrian Llp is a leading retailer of high-quality footwear, apparel, and accessories. With a strong presence on the high street, we are seeking an experienced Store Manager to join our team.

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Job Summary

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We are looking for a highly skilled and motivated individual to lead our store team in delivering exceptional customer experiences. As a Store Manager - Footwear Specialist, you will be responsible for driving sales, maximising profitability, and providing industry-leading service.

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About the Role

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You will work closely with the store manager to ensure the team delivers exceptional customer experiences. Key responsibilities include:

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  • Managing the store team to drive sales and maximise profitability\
  • Ensuring effective stock handling and delivery management\
  • Providing excellent customer service and resolving complaints efficiently\
  • Mentoring and developing team members to meet company expectations\
  • Staying up-to-date with visual merchandising standards and commercial opportunities\
  • Understanding key performance indicators (KPIs) such as footfall, ATV, USP, and conversion rates\
  • Collaborating with the visual team to develop merchandising skills and standards\
  • Utilising Microsoft Office tools, including Outlook, Word, Excel, and Teams\
  • Flexible working hours to meet business needs\
  • Aiding new starters and colleagues in their development and training\
  • Engaging with KPIs and ensuring daily tasking requirements are met\\/ul>\

Requirements

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To be successful in this role, you will need:

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  • A strong work ethic and effective time management skills\
  • Experience in a supervisory or leadership role (preferably within retail)\
  • Knowledge of Microsoft Office software, including Outlook, Word, Excel, and Teams\
  • Flexibility to work varied hours to meet business needs\\/ul>\

Benefits

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We offer a competitive salary and benefits package, including:

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  • An estimated annual salary of £45,000-£60,000\
  • Incremental Holiday Allowance\
  • Discretionary Bonus Scheme\
  • Staff Discount on JD Group and other brands within the organisation\
  • Personal development opportunities to learn and develop at work\\/ul>\

About Us

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Naylor's Equestrian Llp is committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their careers.



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